Southwest Stream Frequently Asked Questions

What is Southwest Stream? Southwest Stream is an IP based video service bundled with Southwest Broadband Internet that brings you your favorite live TV content utilizing an app running on a streaming device such as ROKU™ or Android™ player for “Anywhere” service.

Does Southwest Broadband have local channels? Yes. We will carry both the Minneapolis and Sioux Falls local ABC, CBS, NBC, and Fox networks. Jackson, Lakefield and Heron Lake local city channels are also available.

What other TV channels do you offer? See our current channel lineup for a complete list of channels.

Where do I go to stream from my PC or manage my devices? Please visit http://stream.mysmbs.com to login and manage your devices or stream from your PC!

Where is service available? Southwest Stream will be available to all customers that have Southwest Broadband Internet connectivity.

I have multiple ROKU’s, how will that work? Every Southwest Stream subscriber can connect up to 5 “Anywhere” devices simultaneously.

What about devices other than ROKU™? At this time, Southwest Stream supports ROKU™, Android™ or viewing on your computer using a web browser for “Anywhere”. On a Mac running Safari or Chrome, you can Airplay to Apple TV.

What equipment is supported?

Streaming DeviceCompatibleHD qualityNotes
ROKU Ultra/Ultra LTYESHD/4KHighly Recommended
ROKU 4YESHD/4KRecommended
ROKU 3YESHDRecommended
ROKU TV (4K)YesHD/4KOnly models with 802.11AC/Ethernet Port
ROKU TV HD/4KNOHD/4KNot Recommended
ROKU Premier (+)NOHD/4KNot Recommended
ROKU Streaming Stick (+)NOHD/4KNot Recommended
ROKU 1/2/Express/StickNONot Supported
Android TVYESHDIf you have an Android TV, Android set top box or Android mobile device, search for “Southwest Stream” in the Google Play Store.
IOS DevicesYESHDSearch the App Store for "Southwest Stream" AirPlay to AppleTV
Web BrowserYESHDAny HTML5 Compatible Browser (Edge, Chrome, Opera, Safari, Firefox…)